Data Is the Signal, AI Is the Amplifier

The organisations that get real value from AI over the next few years will not be the ones with the best prompts, or the ones that moved first, or the ones that picked the right model. They will be the ones that did the diligent work of getting their data into a state where an automated system can be trusted to reason over it.

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Trust is Earned, Even for LLMs

With AI-enabled systems, the change management problem isn’t really any different. What differs is that the reward/cost of getting it right/wrong is higher than ever. To ensure we get the highest reward from the next generation of AI-enabled software, we need to think early in the design process about how the new system will facilitate progressive adoption and build trust.

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